Acceptable Use Policy

Placeholders to fill before publishing are marked like [COMPANY LEGAL NAME]. Replace all of them. Have this document reviewed by a qualified Saudi lawyer before going live — it is a strong starting draft, not legal advice.

This Acceptable Use Policy ("AUP") sets out the rules for using the HireXnow platform (the "Platform"), operated by [COMPANY LEGAL NAME] ("HireXnow", "we", "us"). It applies to everyone who uses the Platform — Job Seekers, Hiring Companies, Manpower Agencies, and visitors — and forms part of, and is incorporated into, our Terms & Conditions. Where this AUP uses the term Employer, it means Hiring Companies and Manpower Agencies together, consistent with the Terms & Conditions.

By using the Platform, you agree to follow this AUP. If you do not agree, you must not use the Platform.

1. General principles

You may use the Platform only for lawful, genuine recruitment and job-seeking purposes, and only in a way that respects the rights, safety, and privacy of other users. You are responsible for all activity carried out through your account.

2. Prohibited content

You must not submit, post, or transmit any content that:

• is false, misleading, deceptive, or fraudulent, including fake job postings, fake profiles, or misrepresented qualifications or identities;
• is unlawful, defamatory, obscene, harassing, threatening, hateful, or discriminatory, including content that discriminates on the basis of nationality, gender, religion, disability, or any other characteristic protected under Saudi law;
• infringes the intellectual property, privacy, or other rights of any person;
• contains another person's personal data that you are not authorised to share;
• contains malware, viruses, or any code designed to disrupt, damage, or gain unauthorised access to systems or data; or
• violates the Personal Data Protection Law of the Kingdom of Saudi Arabia (PDPL), Saudi labour law, or any other applicable law or regulation.

3. Prohibited conduct

You must not:

• Charge job seekers for jobs. Employers must not post opportunities that require a Job Seeker to pay money — whether as a fee, deposit, "processing charge", or otherwise — to apply for, secure, or begin work. Recruitment fees charged to workers are prohibited.
• Post non-genuine vacancies. Every Job Posting must be a real vacancy for which the Employer is actually recruiting.
• Scrape, harvest, or bulk-extract data, profiles, contact details, or Job Postings from the Platform by any automated or manual means, except as expressly permitted by us in writing.
• Misuse personal data. Employers must use Candidate data received through the Platform solely for the specific recruitment for which it was shared, and must not sell it, share it, or use it for marketing or any other purpose without the individual's permission. See the Data Processing Agreement.
• Circumvent controls. You must not bypass or attempt to bypass the Platform's review, approval, verification, reporting, access, or security controls, or access areas or data you are not authorised to access.
• Impersonate any person or organisation, or misrepresent your affiliation with any person or organisation.
• Interfere with the Platform, including by overloading, probing, penetration-testing without authorisation, or otherwise disrupting its infrastructure or other users' access.
• Contact users off-platform for improper purposes, including spamming, phishing, soliciting payment, or any purpose unrelated to a genuine recruitment interaction.
• Facilitate human trafficking, forced labour, or exploitative recruitment of any kind. This is strictly prohibited and may be reported to the competent authorities.

4. Job Seeker-specific rules

Job Seekers must provide truthful information, submit only their own CV and personal data, apply only for opportunities they are genuinely interested in, and never pay money to an Employer to obtain a job. If you are asked to pay for a job, do not pay — report it using the "Report fake job" function.

5. Employer-specific rules

Employers (Hiring Companies and Manpower Agencies) must post only genuine, lawful vacancies; confirm the accuracy of each posting via the posting-approval step; comply with all applicable Saudi labour and data protection laws; and handle Candidate data strictly in accordance with our Privacy Policy, the Employer & Manpower Agency Terms, and the Data Processing Agreement. Manpower Agencies must hold and maintain any licences required to operate under Saudi law and must not misrepresent their licensing or verification status.

6. Reporting violations

Every Job Posting includes a "Report fake job" function, and you can report other suspected violations of this AUP to us at [SUPPORT/LEGAL CONTACT EMAIL]. We review reports and may take action as described in Section 7. We encourage users never to pay money to secure a job and to report any request for payment.

7. Enforcement

We may investigate suspected violations of this AUP and, at our discretion, take any action we consider appropriate, including: removing or editing content; rejecting, suspending, or removing a Job Posting; issuing a warning; suspending or terminating an account; revoking a Verified badge; and reporting conduct to the relevant authorities where required or appropriate. We may act with or without notice depending on the severity of the violation and any legal obligations. Serious or repeated violations may result in permanent removal from the Platform.

Nothing in this AUP limits any other rights or remedies available to us under the Terms & Conditions or applicable law.

8. Changes to this Policy

We may update this AUP from time to time. We will post the updated version with a revised "Last updated" date and, where changes are material, notify you through the Platform. Continued use after changes take effect constitutes acceptance.

9. Contact us

[COMPANY LEGAL NAME]
Email: [SUPPORT/LEGAL CONTACT EMAIL]
Address: [REGISTERED ADDRESS]